Privacy Policy
Last Updated: 24-10-2025
1. Introduction
Welcome to Mexyon. We are a software development company that provides customized digital solutions, including web and mobile applications, cloud systems, automation tools, and enterprise platforms for clients across diverse industries.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage our services, or communicate with us in any form.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with us:
2.1. Information You Provide Directly
Contact details: such as your name, email address, phone number, company name, and job title.
Project details: any information you share with us related to your project requirements, ideas, or feedback.
Payment details: where applicable, limited billing information for service transactions (handled via secure, PCI-compliant payment gateways).
Support and communication: messages, emails, and any attachments you send to us when contacting support or sales teams.
2.2. Information Collected Automatically
When you visit our website or use our digital platforms, we may automatically collect:
IP address, browser type, and device information.
Pages visited, time spent on the website, and referring URLs.
Cookies or similar tracking technologies (see Section 7 below).
2.3. Information from Third Parties
We may receive information about you from trusted third parties such as business partners, analytics providers, advertising networks, or publicly available sources.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide, operate, and maintain our products and services.
To communicate with you regarding inquiries, proposals, and ongoing projects.
To improve and personalize your experience on our website.
To analyze usage patterns and enhance performance and security.
To comply with legal obligations and enforce our terms of service.
To send marketing or promotional materials (only if you have opted in).
We do not sell your personal information.
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4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal bases for collecting and processing your personal data include:
Your consent.
The performance of a contract.
Compliance with a legal obligation.
Our legitimate business interests, such as improving services or ensuring website security.
5. Data Sharing and Disclosure
We may share your information in the following limited circumstances:
Service providers: with trusted vendors who help us operate our business (e.g., hosting, analytics, payment processing), bound by confidentiality agreements.
Business transfers: in the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that process.
Legal compliance: when required by law or governmental request, or to protect our legal rights, safety, and property.
We never sell, rent, or exchange personal data for profit.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.
If you wish to have your data deleted sooner, you may contact us at any time (see Section 11).
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
Understand how visitors use our website.
Personalize content and ads.
Improve functionality and security.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.
8. Data Security
We implement reasonable and appropriate technical and organizational measures to safeguard your information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your personal information, no system or transmission method over the internet is completely secure. You share information with us at your own risk.
9. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights:
The right to access your personal data.
The right to correct or update inaccurate information.
The right to request deletion of your personal data.
The right to object to or restrict certain processing activities.
The right to data portability.
The right to withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us (see Section 11).
10. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected such information, we will delete it promptly.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Mexyon (Private) Limited
Karachi, Sindh, 75500
Email: info@mexyon.com
Phone: +92-21-35392999
Website: www.mexyon.com
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services signifies your acceptance of the updated policy.
